UNEP established the Environmental, Social and Economic Sustainability (ESES) Framework in December 2014, which includes the avenue for stakeholders to provide feedback on or report any concerns, complaints or grievances that they may have over UNEP’s proposed or on-going projects.
UNEP is committed to avoiding or minimizing unintended harm to stakeholders that may directly or indirectly result from it’s work. Stakeholders are strongly advised to make an effort to raise any concerns, complaints or grievances to the relevant UNEP Project Manager, UNEP’s local project partners, consultants or the related UNEP Regional Office prior to contacting the Independent Office for Stakeholder Safeguard-related Response (IOSSR) through this form.
Please complete the form and submit it online. If you are having difficulties submitting online, you can also download the form, complete it, and e-mail it to firstname.lastname@example.org. If you are still having problems submitting your concern, you may contact +254 709 023 421 / +254 207 626 711 during working hours (9:00 a.m. – 5:00 p.m., Nairobi Time, Kenya).
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